Please contact our customer support for further information and warranty claim process if your Sommni is defective.

Sommni strongly discourage trials as tried on mattresses carry unwanted bacteria and germs. With companies offering free trials, there is no guarantee that your mattress has not been tried on by previous users who have opted to return their mattresses. After all, realistically speaking, there's saying that there is no free lunch in this world. 

No, only customers who have opted for Sommni’s Sleep Experience is eligible for this program.

Your Sommni Sleep experience begins when our delivery partner confirms that your Sommni has been successfully delivered.

No, you do not need your original box to return your mattress.

If you decide that Sommni is not the mattress for you, please contact our customer support for further assistance. Please provide your full name and order number. Please note that your return had to be initiated within the Sleep experience time frame, any returns initiated after are not eligible for a refund.

Damaged and stained mattresses are still eligible for a full refund under Sommni's Sleep Experience.

Your Sommni Sleep experience begins when our delivery partner confirms that your Sommni has been successfully delivered.

Yes, stained products are still eligible for Sleep Experience return

No, you do not need the original box to return your Pillow or Bolster

You can expect to get your refund through your original payment method in 7-10 working days after we have received the returned mattress in our warehouse.

Your returned mattress will be recycled and donated to the needy. Sommni has invested in industrial grinding machines to grind down the core materials of the mattress to be repurposed. With mattresses that are returned in good condition, Sommni will sanitise and replace the cover for it to be donated. Sommni will never deliver a used and tried mattress to a new customer.  

Only one mattress return per address is allowed. This ensures that all Sommni customers are treated fairly and nobody takes advantage of our Sleep Experience.